Customer Survey

Document Usage
This document is used to record the findings and opinions as expressed from TSG Corp customers either on a periodic basis or in relation to a specific Job/Project.

Your Name:
Your Email:
Date:
1. The Quality of Products / Services
2. On a scale of 1 to 7, with 1 indicating that we rarely deliver on time and 7 indicating that we always deliver on time, how would you rate our delivery performance?
3. The accuracy of job information / reports provided
4. The response of TSG Corp to enquiries / feedback
5. The accuracy & timeliness of invoicing
6. On a scale of 1 to 7 with 1 being totally unsatisfied and 7 being totally satisfied, how would you rate our overall performance?
7. I believe TSG Corp have the following strengths
8. I believe TSG Corp have the following weaknesses

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